COVID-19 Emergency Information
Over the coming weeks, you’ll find timely information and updates here to help you and your family stay safe. We also encourage you to follow the City on Facebook and Twitter, and to subscribe to our City Alerts, in our Alert Center. This will enable us to provide you with critical information quickly in a variety of situations.
Cleveland Park will be closed beginning at 9 p.m. Friday, March 27. The City continues to send the message stay home, stay safe. The Swamp Rabbit Trail will be routed around Falls and Cleveland Parks. Download Cleveland Park Detour Map
The Swamp Rabbit Trail is closed through Falls Park. Follow the detour signs and social distancing recommendations. Best option, stay home. Download Falls Park Detour Map
The answers to these frequently asked questions provided by the City are based on the intent of Greenville City Council in passing the emergency ordinance of March 18, 2020. Council’s goal was to protect the people of Greenville and its visitors in a manner consistent with the Governor’s executive order issued on March 17, 2020.
There remains, however, a possibility that state authorities could interpret the Governor’s order and other relevant orders, regulations and laws differently than the City understands them. Individuals and businesses should consider that possibility when seeking answers to these and other related questions.
The answers to frequently asked questions about the temporary curfew are based on the intent of Greenville City Council in passing the emergency ordinances of March 18 and 23, 2020.
- When does the City’s temporary curfew begin?
- How long will the curfew be in effect?
- What is considered the Central Business District?
- Are there any exceptions to the curfew?
- Do food delivery people fall under the exemptions to the curfew?
- Are customers allowed to come inside the restaurant to order and pay for a take-out order?
- Are customers allowed to eat/drink on the restaurant’s patio or in other sidewalk/outdoor dining areas?
- A 60-day restriction seems extreme - why didn’t the City start with 14 days and see how it goes?
- Why is providing take-out service safer than serving customers in the restaurant if our employees are using proper hygiene and practicing social distancing?
- Is this restriction only for restaurants, bars and breweries in the city limits or throughout Greenville County?
- Does the restaurant restriction apply to food trucks?
- Does the restaurant restriction apply to private event venues?
- Can a hotel provide “to go” meals inside of the hotel?
- Are there any restrictions on liquor/packaging stores?
- Can restaurants provide alcohol to-go?
- Are salons, barbershops and other similar businesses allowed to continue operating?
- What happens if a business doesn’t comply with the City’s restrictions?
- Is there anything the City can do to help the owners of the restaurants, bars and breweries?
- Are there any resources available for business owners and and people who are out of work due to government-mandated closures?
- Why hasn’t Haywood Mall been ordered to close?
- Have traffic-related court cases been postponed?
- Should churches suspend services for the near future?
- Can landlords evict renters who are unable to pay their rent during this health crisis?
- Can weddings and receptions still take place in a church?
- Is the City restricting private events on private property if over 50 people? Even if there is no permit (i.e. an event venue)?
- COVID-19 FAQs (PDF)
- COVID-19 Current Listing of City Closures (PDF)
- Emergency Proclamation - March 18, 2020 (PDF)
- Emergency Ordinance - Coronavirus - Temporary Restrictions - March 18, 2020 (PDF)
- City of Greenville Presentation to City Council - Emergency Ordinance - March 18, 2020 (PDF)
- Emergency Ordinance for Bars, Restaurants (PDF)
- COVID-19 News Release - March 17, 2020 (PDF)
- COVID-19 News Release - March 16, 2020 (PDF)
- COVID-19 News Release - March 13, 2020 (PDF)
- City of Greenville Coronavirus Presentation to City Council - March 13, 2020 (PDF)
- Community Health Flyer (PDF)
- Affordable Housing Resources (PDF)
- Falls Park Bypass Map for Swamp Rabbit Trail (PDF)
- Swamp Rabbit Trail - Cleveland Park Bypass Map (PDF)
COVID-19 Resources Available for Citizens, Small Businesses and other Partners
For Businesses and Employees
U.S. Small Business Administration
- Offering low interest loans to small businesses. South Carolina’s businesses can apply online at: https://disasterloan.sba.gov/ela.
- Offering disaster assistance to small businesses economically impacted by the coronavirus: Disaster Assistance Fact Sheet
U.S. Department of Labor – resources for employers and their employees: https://www.dol.gov/coronavirus
For employees who need assistance with unemployment claim:
South Carolina Department of Employment and Workforce: www.dew.sc.gov
South Carolina Department of Revenue: Tax Relief for Persons or Businesses Impacted by the Coronavirus
The SC Works Greenville office is located at:
Greenville/McAlister Square Center
225 South Pleasantburg Drive
Greenville, SC 29607
South Carolina Department of Commerce - COVID-19 Business Resource Center
SC Department of Labor, Licensing and Regulation – up-to date info on steps that various licensing boards are taking related to COVID-19: https://llr.sc.gov/coronavirusllr/
South Carolina Appleseed Legal Justice Center - Information about food access, housing, consumer protection and health care
United Way’s 211 Information Line – Establishing a COVID-19 Hotline with information on available resources: https://www.unitedwaygc.org/211 online or citizens can dial 2-1-1.
United Way COVID-19 Response - Coordinates services with local nonprofits and community leaders to provide support for vulnerable neighbors, including information on food, shelter and access to basic healthcare needs.
United Way Free Tax Service - Volunteer Income Tax Assistance (VITA) program provides free income tax assistance for individuals and families with a household income of $60,000 or less.
Center for Disease Control – info updated frequently: https://www.cdc.gov/coronavirus/2019-nCoV/index.html
Note: scroll to ‘Resources for the Community’
Affordable Housing in Greenville - View a listing of housing and homelessness resources
Employee FAQ: COVID-19
To protect employees and minimize opportunities to spread COVID-19 in our community, the City is taking precautionary measures to minimize person-to-person contact, including having non-essential employees work from home or report on staggered schedules.
To address potential concerns related to COVID-19 and the steps the City is taking, below are answers to commonly-asked questions. Please contact your supervisor with any additional questions or concerns you may have.
Why is the City implementing a Coronavirus disease (COVID – 19) Response Plan?
Coronavirus Disease 2019 (COVID – 19) is a respiratory illness that can spread from person to person.Given the uncertainty of how severe this outbreak will be, we are taking proactive steps to ensure a safe workplace and implement practices that reduce exposure risk to City staff and public safety employees, reduce opportunities for community spread, support public safety agencies and emergency responders, and ensure continuity of City services.
Will I be working?
Major operating departments will be responsible for preparing department specific emergency response plans to ensure continuity of operations and essential services during these emergency conditions. All personnel designated as essential will be working to maintain continuity of City operations. Essential personnel who will have face-to-face contact, are encouraged to take all necessary protections. All department directors are authorized to implement work-from-home options, alternative work schedules, staggered work schedules, and the like to ensure employee safety while maintaining continuity of City operations.
Will I be paid during this emergency condition?
The City Manager has determined that a public health emergency condition exists. Non-essential, full-time employees who are directed not to report, to report late, or to leave early will not forfeit any regular compensation. Time off due to an emergency condition, as declared by the City Manager, will not be considered as time worked for overtime computation purposes. Essential employees who report to their regular work locations or to an alternate emergency work location as instructed shall receive their regular rate of pay.
How often will I need to check in with my supervisor?
The City’s call in procedures are still in effect. If you are authorized to work from home, you will need to check in as directed by your department management.
When will non-essential personnel be allowed to return to work?
Your department management will advise you when you may return to work. At this time, the City anticipates that non-essential personnel working strictly from home, will do so until March 31st or until further notice.
How will I know about reporting back to work if I am a non-essential employee?
All employees are responsible for monitoring the City’s website (http://emergency.greenvillesc.gov), and maintaining contact with their supervisor to be aware of reporting requirements or staffing levels for their respective department at all times during the COVID-19 emergency.
May the City require a return to work doctor’s note for an employee returning to work after exhibiting COVID-19 symptoms?
A doctor’s note should be provided prior to returning to work, you are unable to obtain a doctor’s note, the employee should contact the Employee Health Center.
May the City send home, or require to work from home, an asymptomatic employee who has been in close contact with someone with COVID-19 such as a family member or close friend?
Yes, if the asymptomatic employee fits within certain categories established by the CDC’s guidance which categorizes employees based on symptoms and risk. The CDC defines “symptomatic” as subjective or measured fever, cough, or difficulty breathing. CDC defines “close contact” as being within approximately 6 feet of a COVID-19 case for a prolonged period of time (close contact can occur while caring for or living with, visiting or sharing a healthcare waiting area room with a COVID-19 case); or having direct contact with infected secretions of the COVID-19 case (e.g., being coughed on).
If an employee does not feel well enough to return to work at least 24 hours after no longer having the fever or exhibiting signs of the fever (without the aid of fever reducing medications) or other symptoms, may he or she remain out of work?
Yes. The City will follow current guidance from the CDC and public health authorities as it is updated. If an employee is given specific restrictions on instruction by a public health authority or a medical provider, for the health of our workplace, the City will make all reasonable efforts to accommodate those instructions including providing additional leave if necessary.
If an employee says he or she is ready to return to work and has a doctor’s return to work note, and the City is concerned the employee will not be able to safely perform his or her duties, may the City refuse to allow the employee to return to work?
No, unless the City has a reasonable, objective basis to doubt the validity of the medical documentation supplied by the employee, or the employee otherwise poses a direct threat to himself or others.
If an employee exhibits symptoms of COVID-19, may a supervisor order him/her to leave work or work from home? If so, will the employee be paid for the absence?
Yes, the employee may be required to go home. The employee should notify the Employee Health Center if he or she is diagnosed with COVID-19. This will be an FMLA qualifying event, in which case the employee will be provided with the appropriate documentation, including but not limited to the requirements for returning to work. Any absence due to illness will be covered by available leave in accordance with the City’s standard policies.
If a supervisor suspects an employee is ill or contagious, may the supervisor prohibit the employee from reporting to work or returning to work?
Unless a supervisor has evidence (suspicion is not enough) that an employee is physically unable to perform the job or poses a risk to himself or others, the supervisor may not prohibit the employee from reporting to work.
What steps has the City taken to address health care costs associated with COVID-19?
Since the City is self-insured, Human Resources has directed Blue Cross Blue Shield (BCBS) to waive prior authorization and cover testing for COVID-19 at 100%, and to waive copays, deductibles, and coinsurance for COVID-19 related health care.
Is telemedicine available?
Yes. Employees may get the free benefit of telemedicine through the Medical University of South Carolina (MUSC) or Prisma Health.
Virtual Care MUSC
Accessible for entire family.
Use log-in code “COVID19”
Free Prisma Health Virtual Visit
Access to a Prisma Health care provider from your mobile device or computer.
Get a free Virtual Visit with promo code “COVID19”
Can I travel out of town?
City-funded in-state travel outside of Greenville has been cancelled through April 30. Out-of-state travel from Greenville for City-related work has been cancelled through April 30.
Do I need to report out-of-state and out-of-country travel?
Employees should notify the Employee Health Center of out-of-state/out-of-country travel prior to returning to work.